GRAY MATTERS

Online store for Gray Matters shoes. Shipping worldwide

SHOE CARE

Leather and suede are natural materials, meaning some of our shoes may have subtle variations. Most of our products are made of extremely soft materials, like nappa leather and kid suede and should be handled with care. A visit to your local cobbler for preventative or routine shoe maintenance can drastically extend the life of your favorite pair of shoes. For those that live in the NYC area, we recommend Leather Spa or North 11th Shoe Repair. 


MAINTENANCE

LEATHER

To clean your leather shoes, wipe the desired area with a clean, non-abrasive and soft dry cloth.

If stains occur, gently dab the area with a soft damp cloth and let air dry. Apply a clear leather cream and wipe with a soft cloth using a gentle circular motion.

In case of contact with water or other liquids, do not rub the leather—use a dry cloth and apply a gentle tapping motion to absorb the liquid.

SUEDE

For suede, we recommend brushing gently with a suede rubber, or crep eraser. We recommend the suede cleaning kit by Jason Markk. Repeat from time to time to maintain the protective layer.


HEEL CAPS

We hope you love your shoes so much that you wear them every day. In the case your heel caps begin to wear down, replace with the additional set provided with your purchase at your local shoe repair shop. If for some reason you did not receive, or you need an additional set, feel free to contact hello@graymattersnyc.com and we’ll be happy to send you a new pair (if available) for $8 (shipping included).

If you live in NYC, we recommend Leather Spa located at 55 W 55th St, 10019

If you live in Brooklyn, we recommend North 11th Shoe repair located at 103 N 10th St, 11249


SOLES

Most of our shoes are built on suede soles. If you would prefer to enforce your soles with rubber, we recommend having your local shoe maker/repair shop apply them. This will protect your sole, waterproof it, and make it non-skid.



STORAGE

When not in use, please be sure to store in a cool, dry area in the dust bag provided with your purchase. Inserting shoe trees will help to preserve the shoe’s shape.